Care enquiries answered Monday to Friday, 09:00 – 17:00 · 24-hour on-call line for people already receiving care 01634 377 755 Out of hours: 07860 931450 admin@rapidcareservices.com
Rapid Care Services Homecare in Kent

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About Rapid Care

A family business in Rainham that grew into an established Kent homecare provider — and a national supplier of trained care staff.

Registered & inspected by the Care Quality Commission

A team of 60+ care staff across Kent

Contracted by local councils & private clients

24-hour on-call support

Our story

Care matters. That was the whole idea.

Rapid Care Ltd started as a small family operation with one commitment: to provide a traditional, high-quality, local and reliable service that lets people live a full, active life and keep their independence in their own home.

We have grown considerably since then. We now support people across Medway and Swale, hold contracts with local councils alongside privately funded clients, and supply trained healthcare professionals to nursing homes, residential services, supported living and learning disability services nationally.

Growth has changed our size, not our shape. Management remains approachable and open-minded, and the views of our carers carry weight: the person who spends an hour a day in someone’s home is usually the first to notice a change.

What we believe

  • Independence is the goal. Care should expand what someone can do, not take it over.
  • Consistency is the mechanism. Familiar faces are not a luxury; they are what makes care safe.
  • Honesty over polish. We publish our regulator’s findings and our complaints route, not just our best quotes.
  • Carers are the service. How we recruit, train, pay and listen to carers is what families actually experience.
The Rapid Care office team at their desks in Rainham, on the phones and reviewing rotas

Mission & vision

Our Mission

At Rapid Care Ltd, our mission is to provide safe, compassionate and person-centred domiciliary care that enables every client to live with dignity, choice and as much independence as possible in the comfort of their own home.

Our mission is grounded in the belief that everyone, regardless of age, ability, background or circumstances, deserves reliable care that respects their individuality, promotes wellbeing and helps them remain connected to the people and communities that matter to them.

Our Vision

To be recognised as a leading care provider, trusted for delivering compassionate, responsive and high-quality care that enables people to remain safe, fulfilled and independent in their own homes and communities.

Our values in action

What we stand for, in practice

Compassion

We show kindness, empathy and understanding in every care visit.

Respect

We listen without judgment, protect privacy and uphold dignity at all times.

Empowerment

We support clients to make informed choices, maintain their abilities and remain as independent as possible.

Integrity

We are honest, accountable and do the right thing, even when no one is watching.

Collaboration

We work in partnership with clients, families, colleagues and health and social care professionals.

Excellence

We deliver high-quality care and continually learn, reflect and improve.

Safety

We act promptly and proactively to safeguard our clients and provide safe, reliable care in their homes.

Inclusion

We value diversity, challenge discrimination and provide care that respects each person’s identity, culture and beliefs.

At a glance

Rapid Care in numbers

60+

Care staff supporting people across Kent

0–18+

Registered to support children, young people and adults

24/7

On-call line for people already receiving care

CQC

Registered and independently inspected

Figures reflect information published on our CQC and homecare.co.uk profiles.

Leadership & accountability

Who is responsible

Homecare is regulated at the level of the individual, not just the company. Named people are accountable to the Care Quality Commission for the safety and quality of what we do. Meet them, and the rest of the team, below.

Our team

Meet the team

The people planning your care and answering the phone, not just a company name.

Valentine Ogundipe

Valentine Ogundipe

General Manager & CQC Nominated Individual

Val brings almost two decades of Health and Social Care management experience, including managing nursing and residential care homes. Val holds NVQ Level 3 in Health & Social Care, Level 5 in Leadership in Management, and a Level 7 qualification…

Lola Opalemo

Lola Opalemo

Registered Manager

Omolola (Lola) is the Registered Manager at Rapid Care LTD, bringing almost a decade of experience in Health and Social Care management. She holds an NVQ Level 5 in Leadership and Management for Adult Care. Lola provides operational leadership and…

Lanre Lawal

Lanre Lawal

Deputy Manager

Lanre has over 15 years of experience across general healthcare and mental health. As Deputy Manager, he is passionate about providing compassionate, high-quality person-centred care and supporting both service users and staff. He is committed to promoting dignity, independence…

Jody

Jody

Care Coordinator

Jody is a bubbly, friendly, and positive Care Coordinator who joined Rapid Care LTD in 2022 as a Support Worker. She won the Care Worker of the Year award at the Medway Care Awards 2026, recognising her dedication and compassionate…

Deborah (Debbie)

Deborah (Debbie)

Care Coordinator

Deborah, known as Debbie, joined Rapid Care LTD in 2023 as a Support Worker and progressed to Care Coordinator. She brings practical experience and a commitment to dignity, respect and person-centred support. Debbie holds an NVQ Level 3 in Health…

Ayo Lawal

Ayo Lawal

Area Coordinator

A seasoned legal practitioner and communication professional with a diverse academic foundation and over a decade of experience at the Nigerian Bar. He holds a National Diploma in Mass Communication from Lagos State Polytechnic, Lagos; a Professional Diploma in Public…

Kim Shingles

Kim Shingles

Care Supervisor

Kim joined Rapid Care LTD in 2015 and is a dedicated Care Supervisor with 36 years of experience in Health & Social care. Holding an NVQ Level 3 in Social Care, she progressed from Care Worker to Supervisor, bringing valuable…

Jahanara Rob (Jan)

Jahanara Rob (Jan)

Care Supervisor

Jan is a Care Supervisor with over seven years’ experience at Rapid Care Ltd and across health and social care. She holds a Level 3 qualification in Health and Social Care and has experience supporting vulnerable adults, including PEG feeding.…

LilyRose (Lily)

LilyRose (Lily)

Care Supervisor

Lily is a Care Supervisor at Rapid Care, having progressed from her role as a Support Worker within the company. With over nine years of service, she brings extensive experience supporting clients, communicating with families and guiding care staff. Lily…

Rebecca Crompton

Rebecca Crompton

HR & Admin Manager

Rebecca is Rapid Care’s HR & Admin Manager, having started with the company as an administrator almost ten years ago. She has worked in Adult Social Care for around thirteen years, across both Supported Living and Domiciliary Care. Rebecca…

Emma Hussain

Emma Hussain

Admin

Emma brings two decades of experience across NHS, care, and customer-facing roles, supported by a Level 2 qualification in Customer Service. She joined Rapid Care as a care worker, progressed to supervisor, and now serves as our Office Administrator. Her…

Sittingbourne FC Under-14s football team wearing Rapid Care-sponsored kit

In the community

Proud sponsors of Sittingbourne FC U14s

Rapid Care Ltd is proud to sponsor Sittingbourne FC’s Under-14s, who compete in the Junior Premier League (JPL).

Having provided care and support to people across Swale for more than ten years, we are committed to giving back to the communities we serve. Supporting the club’s young players is one way we can invest in the next generation, encourage teamwork and ambition, and contribute positively to local community life.

Our involvement also reflects something equally important to us: helping the people we support remain connected to the communities they know and love. Where possible, we encourage and support older people to attend local matches and other sporting or community events that they may otherwise miss.

For Rapid Care, sponsorship is about more than having our name associated with a local team. It is about bringing generations together, supporting local talent and strengthening community connections.

We are delighted to stand behind Sittingbourne FC U14s and wish the players, coaches and families every success for the season ahead.

Not sure what care you need? Start with a conversation.

A free, no-obligation home assessment with one of our care coordinators. We will talk through what is happening, what would help, and what it would cost, with no pressure to go ahead.

Already a client? Out of hours: 07860 931450